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Questions, feedback, or just want to say hello? We'd love to hear from you.
Say Hello 👋
Location
Lancashire, England 🇬🇧
Proudly designed in the North
Response Time
Mon-Fri, 9am-5pm
We reply within 24 hours on working days
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Frequently Asked Questions
Can't find what you're looking for? Drop us a message above and we'll get back to you.
🚚 Do you ship internationally?
Currently we only ship within the UK. Free delivery on orders over £25!
📦 How long does delivery take?
Orders are dispatched within 1-2 working days. UK delivery typically takes 2-4 working days.
↩️ What's your returns policy?
30-day returns on all unused products. No questions asked. Just email us to arrange.
🛏️ Are the beds machine washable?
Yes! All our bed covers are removable and machine washable at 30°C. Air dry for best results.
♻️ What does "111 bottles per bed" mean?
Each XL dog bed uses recycled PET fabric made from 111 plastic bottles that would otherwise end up in landfill.
🌱 Are the poo bags really compostable?
Yes! Our bags are certified compostable and will break down in 90 days in a home compost bin. They're made from cornstarch, not plastic.
📏 How do I choose the right bed size?
Measure your dog from nose to tail. Add 15cm for comfortable stretch room. Our size guide on each product page helps you pick.
🏪 Do you offer wholesale?
Yes! We supply pet shops and farm stores across the UK. Email hello@epawpet.com for trade pricing.